Google NewsAI chatbots vs humans? Real customer service is worth waiting for  Fast CompanyMan masturbated on call with customer service rep – and she couldn’t hang up, suit says  Kansas City StarDelayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online  ForbesAirbnb releases group booking features as it taps into AI for customer service  TechCrunchWhat is Customer Service? Definition and 2024 Guide  MarketWatchTextron Aviation Unveils Expanded Global Parts Distribution Facility, Elevating Customer Service  MorningstarHow AI can enhance customer service  The Keyword | Google Product and Technology NewsHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch


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